What I dislike about Ebay the most is that they rip the seller off on shipping. When I say, charge the buyer for shipping a package, I mean, charge the buyer for shipping a package. The buyer should cover the whole cost--no, not handling, just the postage and delivery confirmation.
I decided to bail out of an auction this morning because Ebay decided to charge the buyer only 60% of the shipping cost, with me making up the difference*. I refunded the buyer's money immediately. But now I am liable to get hit with what's called a "Final Value Fee" from Ebay, that is, Ebay takes its customary 20% cut, whether or not I cancel the transaction. It's all up to the buyer. I don't know, I might even get a "negative feedback" if the buyer is angry, which would immediately terminate my interest in selling on Ebay. I would probably end all my ongoing auctions and just forget about Ebay or start over with a new account later. Negative feedback is bad for business, especially for a really small volume seller like me. A big volume seller could care less.
The odds on Ebay are really stacked against the seller. I've been ending auctions left and right because I notice that I'm not really making that much money after Ebay takes its lion-size cut. I'm doing a lot of work, but getting next to nothing in return. I had my fill of that maintaining a web site for a bunch of cranky seniors. The final prices of most auctions are really good for the buyer, but not that good for me. And auctions that aren't a real bargain tend to fail. That is because Ebay sucks. The only buyers on Ebay today are sharp-nosed dealers that expect you to take a haircut and like it.
* - I had set the auction up to perfection with the exact weight of the item, but Ebay decided to bill the buyer only $11.28 for shipping when it really cost 17.88. I guess Ebay figured the Post Office would give me a break since I write nice things about it in my blog. I don't know why Ebay wants to rip me off on shipping. But I don't play that game. If I don't get my Final Value Credit, then all my auctions are going down. It's ridiculous I should have to go through the whole rigamarole due to an error on Ebay's part.
2 comments:
Ebay and Amazon Sucks. On hold for hour with customer service that don't even speak English. Get with the program. Hello we live in the United States, Ebay & Amazon. Stop being cheap and get better call centers .
If American companies don't want to hire Americans, they should be taxed $100,000 per job they put overseas to reflect the costs of unemployment.
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