Namecheap, the Worst Web Hosting Company

Namecheap, Inc. just sent me an invoice for--well, I don't know what. They expect me to pay a bunch of money because, I guess, they need money. I haven't hosted with them in years and my domain is no longer registered with them. I'm not surprised their morals are amiss. Namecheap is possibly the worst web host in existence. Their service was lousy, with unexplained bizarre errors, and their tech support, which I frequently had to use, was foreign, incompetent, unresponsive, and uncaring. I was never so happy as when I abandoned my Namecheap account and moved to a different host, even though it cost me financially to do so. Namecheat is more like it.

The host I recommend is Bluehost, a class act all around. They may be Mormon-owned for all I know, but they do web hosting right, and on the extremely rare occasion that I have needed their tech support, I have talked to real, live American techies on the telephone who know what they are doing. I've never been talking to a Bluehost representative without feeling like they are intelligent and, perhaps more importantly, care. I've used Bluehost for many years. I don't know of any other web host that is as good as they are, although it's true I haven't tried many. Bluehost is even recommended by Wordpress, which I think is very impressive in itself. Their founder runs the entire company on Mac or Linux, scorning Microsoft. I've followed his blog off and on through the years. I doubt we would agree on politics, but as far as computers go, I think we are in agreement.

For the past couple days, my site on Bluehost has become inaccessible around midnight every day without explanation and stays slow until the morning. So I can't recommend Bluehost without reservation. I need to become more cautious about my enthusiasm for things. It seems like the very moment that I praise something, that's when I discover its shortcoming. In the case of Bluehost, I discovered their nightly slowdown about the same time that I renewed for two years. However, I think that this may have been a temporary glitch, possibly due to Wordpress attackers.

If this is the only post any visitor to my blog ever reads, then so much the better. Namecheap caused me hardship with their unexplained errors and incompetent service.

7/30/2013 Update: This post against Namecheap has been attacked on over ten separate occasions by spam comments linking to malware sites that try to infect people's computers with viruses. My policy now is that whenever that happens, this post will be updated to be the front-page, very first post; or else I may post another message about Namecheap and its sleazy, unethical business practices. There's no way that Namecheap can get out of their well-deserved poor reputation. They are going to have to live with it, no matter how many spammers they hire.

Namecheap

Today was the final day that Namecheap dragged its feet before transferring my domain over to a competent registrar and web host. I have no further dealings with Namecreep, and I guarantee it will be a cold day in Hell before I ever do business with Namecreep again. A more incompetent host would be difficult to imagine. Their entire outfit is just a bunch of clowns.

Namecheap Arbitrarily Changes Passwords

Namecheap, a web host, arbitrarily changes the FTP password on its customers without warning.

Namecheap has been nothing but aggravation for me.

A more incompetent outfit, I hope I never see.

by igor 04:20 8 replies by igor 09:32 6 comments

NameCheap or NameCheat?

I have regretted few things of late more than signing up for a year's worth of hosting with NameCheap. Over one hundred hours were lost chasing problems on my web site, problems that were caused by NameCheap. On three different occasions, I contacted their Help / Chat team to no avail. Each time, the individual I chatted with would respond to my query with a one-liner, "The server is operational," and simply ignore all further questions. In one case, I waited in chat for over an hour to see whether any other information would be forthcoming. Namecheap also ignored a support ticket that I initiated.

Due to the amount of work involved in starting over, I was reluctant to transfer my domain to another host, but I'm glad I did, though it cost me a sleepless all-nighter configuring things. The money I paid NameCheap, I have lost, I have no doubt. I think NameCheap should be renamed NameCheat, because they cheat their customers. If you want a web site that works only 80% of the time and on other occasions reports an error message to your users, then by all means, go with NameCheat.

Namecheat
Aggravation in your life!
Domain Registration with FREE glitches / sluggishness / clueless tech support

Suggested new logo for the NameCheat web site.
The new host, BlueHost, works flawlessly, and the technical support is far superior to the amateur hour over at NameCheap. I spoke with real, live people on the phone who knew what they were talking about. Bluehost is a little bit more expensive, but I would rather pay more for a host that works as advertised rather than lose one hundred additional hours troubleshooting problems caused by NameCheap's incompetence and failure to communicate with customers.

by igor 04:20 4 replies by igor 09:32 0 comments