Thursday, September 22, 2011

Ebay Sucks

Ebay is a buyer's market. The only buyers out there are dealers who expect to buy at wholesale price. Typically, no bidding takes place anymore. Instead, people watch until the auction is just bout to end, then bid the lowest.

What I dislike about Ebay the most is that they rip the seller off on shipping. When I say, charge the buyer for shipping a package, I mean, charge the buyer for shipping a package. The buyer should cover the whole cost--no, not handling, just the postage and delivery confirmation.

I decided to bail out of an auction this morning because Ebay decided to charge the buyer only 60% of the shipping cost, with me making up the difference*. I refunded the buyer's money immediately. But now I am liable to get hit with what's called a "Final Value Fee" from Ebay, that is, Ebay takes its customary 20% cut, whether or not I cancel the transaction. It's all up to the buyer. I don't know, I might even get a "negative feedback" if the buyer is angry, which would immediately terminate my interest in selling on Ebay. I would probably end all my ongoing auctions and just forget about Ebay or start over with a new account later. Negative feedback is bad for business, especially for a really small volume seller like me. A big volume seller could care less.

The odds on Ebay are really stacked against the seller. I've been ending auctions left and right because I notice that I'm not really making that much money after Ebay takes its lion-size cut. I'm doing a lot of work, but getting next to nothing in return. I had my fill of that maintaining a web site for a bunch of cranky seniors. The final prices of most auctions are really good for the buyer, but not that good for me. And auctions that aren't a real bargain tend to fail. That is because Ebay sucks. The only buyers on Ebay today are sharp-nosed dealers that expect you to take a haircut and like it.

* - I had set the auction up to perfection with the exact weight of the item, but Ebay decided to bill the buyer only $11.28 for shipping when it really cost 17.88. I guess Ebay figured the Post Office would give me a break since I write nice things about it in my blog. I don't know why Ebay wants to rip me off on shipping. But I don't play that game. If I don't get my Final Value Credit, then all my auctions are going down. It's ridiculous I should have to go through the whole rigamarole due to an error on Ebay's part.
by igor 04:20 8 replies by igor 09:32 6 comments


Bryan Livingston said...

Ebay and Amazon Sucks. On hold for hour with customer service that don't even speak English. Get with the program. Hello we live in the United States, Ebay & Amazon. Stop being cheap and get better call centers .

igor said...

If American companies don't want to hire Americans, they should be taxed $100,000 per job they put overseas to reflect the costs of unemployment.

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