Friday, November 8, 2013

Namecheap, the Worst Web Hosting Company

Namecheap, Inc. just sent me an invoice for--well, I don't know what. They expect me to pay a bunch of money because, I guess, they need money. I haven't hosted with them in years and my domain is no longer registered with them. I'm not surprised their morals are amiss. Namecheap is possibly the worst web host in existence. Their service was lousy, with unexplained bizarre errors, and their tech support, which I frequently had to use, was foreign, incompetent, unresponsive, and uncaring. I was never so happy as when I abandoned my Namecheap account and moved to a different host, even though it cost me financially to do so. Namecheat is more like it.

The host I recommend is Bluehost, a class act all around. They may be Mormon-owned for all I know, but they do web hosting right, and on the extremely rare occasion that I have needed their tech support, I have talked to real, live American techies on the telephone who know what they are doing. I've never been talking to a Bluehost representative without feeling like they are intelligent and, perhaps more importantly, care. I've used Bluehost for many years. I don't know of any other web host that is as good as they are, although it's true I haven't tried many. Bluehost is even recommended by Wordpress, which I think is very impressive in itself. Their founder runs the entire company on Mac or Linux, scorning Microsoft. I've followed his blog off and on through the years. I doubt we would agree on politics, but as far as computers go, I think we are in agreement.

For the past couple days, my site on Bluehost has become inaccessible around midnight every day without explanation and stays slow until the morning. So I can't recommend Bluehost without reservation. I need to become more cautious about my enthusiasm for things. It seems like the very moment that I praise something, that's when I discover its shortcoming. In the case of Bluehost, I discovered their nightly slowdown about the same time that I renewed for two years. However, I think that this may have been a temporary glitch, possibly due to Wordpress attackers.

If this is the only post any visitor to my blog ever reads, then so much the better. Namecheap caused me hardship with their unexplained errors and incompetent service.

7/30/2013 Update: This post against Namecheap has been attacked on over ten separate occasions by spam comments linking to malware sites that try to infect people's computers with viruses. My policy now is that whenever that happens, this post will be updated to be the front-page, very first post; or else I may post another message about Namecheap and its sleazy, unethical business practices. There's no way that Namecheap can get out of their well-deserved poor reputation. They are going to have to live with it, no matter how many spammers they hire.

2 comments:

Anonymous said...

If your site which is hosted on Bluehost slows down at night for a while, it's probably nightly maintenance/backups.

igor said...

The slowdown and unresponsiveness happened during the day, but later the site seems to be functioning better, so I chalk it up to a temporary glitch at any rate. The only thing that annoys me about Bluehost now is that I can't download the site log on a consistent basis. I used to download the log to find out how the site is really doing, but Bluehost wants to make that complicated. I don't know why.

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