OKIDATA Printers are Garbage

My Okidata printer has a little added feature: it displays an error message, "Fatal Error; Service Call," that requires powering off, then on again, every time anyone wishes to print. That's a great annoyance because the laser printer has to warm up each time before printing, which means that in order to print anything, 5-15 minutes of coaxing are required. I have had to power-on, power-off, and power-on again to print the smallest document.

Recently, I received a comment from the Okidata bot inviting me to make a support call. I appreciate the offer, however the effect described above is by design of the manufacturer, and their tech support can do nothing. I purchased third party ink cartridges at one-fifth the price of Okidata print cartridges. Third party ink cartridges are a well-known bone of contention between printer manufacturers and consumers. In the case of the Okidata printer, it still prints, but the user is punished with the inconvenience described above, along with frequent incorrect reminders that the ink cartridges are empty (they aren't) and poor color printing performance. Okidata has chosen the route of punishing me for trying to save $200 on their overpriced ink cartridges. Very well then, Okidata now has a permanent negative review on my blog, and I know what to say whenever someone asks me about Okidata.

UPDATE: I finally found a workaround to Okidata's malicious anti-consumer tactics. From what I've read in the forums, Okidata Tech Support WILL NOT inform any consumer of this trick. It is strictly a hacker fix that thwarts Okidata from punishing customers for purchasing third-party ink cartridges. Click here for the magical forum message, as described below:

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

by igor 04:20 8 replies by igor 09:32 6 comments